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Last updated July 20, 2023
This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: Culturapic.com/Terms-of-use.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Free Shipping
We offer free Standard shipping on all orders. All shipments depart from France.
SHIPPING TIMELINES: All our shipments depart from France, with the following delivery timelines:
HANDLING TIME:
Orders are processed and dispatched within the same day to 2 business days from Monday to Saturday, for orders placed by 12 PM UTC+01:00. Orders received after 12 PM UTC+01:00 will be processed on the next business day.
We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:
– China
– Nigeria
– Vietnam
– Angola
– Bangladesh
– Cote d’ivoire
– Ghana
– Iran
– Yemen
– Somalia
– Rwanda
– Niger
– North Korea
– Libya
– Mali
Free Standard shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions i relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
If you have questions about returns, please review our Return Policy: https://culturapic.com/return-policy.
If you have any further questions or comments, you may contact us by:
– Email: [email protected]
– Online contact form: https://culturapic.com/contact